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Aflogo
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Billcom
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Free cpe webinars
The Innovation Imperative
Business Management and Organization

THE INNOVATION IMPERATIVE

Cost Free
Presentation Length 1.0 hour

Recorded DateDecember 7, 2022
CPE:Not available
(archived webinars do not offer CPE credits)
Subject AreaBusiness Management and Organization
Course LevelBasic
Who Should AttendBookkeeper
CPA - small firm
CPA - medium firm
CPA - large firm
Other
Series: Women in Accounting, Bookkeeper, Top Presenters 2022
Course Description

A firm’s strongest growth opportunities are through expanding its existing client base. An often untapped segment, research shows that loyal clients will buy more from you, innovate with you, and introduce you to new prospects. The link to long-term loyalty and growth is through client experience. Get the customer experience right, and you will improve sales growth.

Learning Objectives:


  • Identify client experience trends in the digital age 

  • List steps to design client experience for your organization 

  • Present ideas to significantly improve the client experience at strategic and tactical levels 

Not logged
PLEASE NOTE: ARCHIVED WEBINARS DO NOT QUALIFY FOR CPE
Linkedin

Amy Franko

Amy Franko Associates
CEO | LinkedIn Top Sales Voice
[email protected]

Aflogo

Named to LinkedIn’s Top Sales Voices, Amy Franko is a sought-after sales and leadership keynote speaker. With her unique blend of current research, fresh insights, and real-world examples, she has worked with some of the world’s most-recognized brands. With over 20 years of client-facing sales experience, Amy’s sales career includes IBM and Lenovo’s global companies before pivoting into entrepreneurship. Her book, The Modern Seller, is an Amazon bestseller, and Top Sales World recognizes her as one of the top 50 sales bloggers and keynote speakers in the world. Learn more and download a free chapter of The Modern Seller at amyfranko.com.


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About Our Sponsor

Billcom
BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses and succeed on their terms. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. BILL is headquartered in San Jose, California.